Instructions for the reservation system
Once you have created your company and assigned yourself to your company as a user, you can use the reservation system to book your SightCity participation after the booking 3. November 2025 at 12:00 noon.
Exhibitors who were already registered in the previous year will have the opportunity to re-book their stands from the previous year from the 8. September 2025 at 12.00 noon. The stands are pre-reserved for re-booking until the 30. October 2025 period. Exhibitors can of course also move their stands to free stand areas.
All stand spaces that have not been confirmed by the exhibitor by the 30. October 2025 period will automatically be released for sale and can be booked bindingly by any new exhibitor from 3. November 2025
All reservations made after the regular booking start date are valid for a maximum of 2 days before the reservation is automatically cancelled.
In this context, please also note our conditions of participation.
User login
To book a stand in our reservation system, please proceed as follows:
1. user registration
- First register as a user in the system.
- Once registration is complete, you will receive an e-mail with your user details, including an automatically generated password.
- You can change this password later in the system.
2. company registration
- Log in to the system with the user data you received in step 1.
- Create your company in the system. It is sufficient to create the company once.
- The assignment between you as a user and your company is either done automatically or manually by us.
3. notification of assignment
- As soon as the assignment is complete, you will receive a further notification by e-mail.
- This can take up to a day, depending on the work situation. We are a small team and ask for your patience if it takes a little longer.
- Tip: If you would like to speed up the process, you are welcome to contact us directly at info@sightcity.net.
4. stand booking
- After successful allocation, you can continue with the booking of a stand.
Information for registered users and companies
- If you and your company are already registered in the system, you can log in at any time with your access data.
- You can change or update your company data via the user interface.
Please follow these steps to successfully complete the booking process.
Navigation overview after logging into the reservation system
Once you have successfully logged into the reservation system and your company has been assigned, the following menu items are available to you. These allow you to comprehensively manage your data, bookings and trade fair presentation.
1. manage user and company data
- Edit my user data
- Update your personal data (name, e-mail, password, etc.) that are linked to your user account.
- Edit my company data
- Customize all important information about your company, such as name, address, contact details or description.
- Select images, files and links for my company entry
- Assign uploaded files, images and links specifically to your company entry.
- Note: No files are uploaded in this area, they are only assigned for the presentation of your company on the platform.
- Upload files to my area
- Upload all documents and images required for your company entry, product presentation or events.
- This area serves as a central storage location for your files.
- Create a new company entry
- Add an additional company entry if you want to manage several companies or brands.
- Select company to edit or delete
- Manage existing company entries. You can update or delete them.
2. stand booking and reservation
- Book a booth
- Select your stand from a graphic image map or a list and make a binding reservation.
- Stands that have already been booked can be released and new ones added.
- The booking only becomes legally binding after confirmation.
- Configure packages
- Choose one of the online packages (Basic, Medium or Deluxe) to customize your trade fair presentation.
- Each package offers different services to improve your visibility and presence on the trade fair platform.
- Show my reservation with all costs
- See your booked stands and packages as well as the associated costs in a clear overview.
- Select companies to be sub exhibitors on my booth
- Add sub-exhibitors who share your stand. These can be managed independently.
3. products and accessories
- Edit my products
- Enter your products to be presented at the trade fair.
- Enter detailed information such as product name, description and images.
- Choose product categories
- Assign your products to the appropriate categories so that visitors can find them more easily.
- You can also determine the type of catalog entry here, e.g. whether your product appears in a standard list or an extended entry with additional information.
- Order additional materials (tables, chairs, flyers, Internet)
- Order additional exhibition material and equipment, such as tables, chairs, flyers or internet connections.
4. events and trade fair presentation
- Edit my events
- Plan online lectures, workshops or other events that are to take place online during the trade fair.
- Enter details such as title, brief description, speakers, date and time.
- View data of all exhibitors, is used for fair compass
- Get an overview of all exhibitor data used for the trade fair compass.
- This data is for internal purposes only and cannot be viewed by the public.
5. overview and control
Get a complete overview of all stored data, such as company details, products, events and bookings.
- View my complete data
- Get a complete overview of all stored data, such as company details, products, events and bookings.
Stand booking: Detailed instructions for all levels
Stand booking is clearly structured and allows you to reserve specific stands at the desired level. Please note the restrictions and the steps to successfully complete your reservation.
1. overview of levels and restrictions
- Level 1:
- Stands are reserved exclusively for associations, NGOs, non-profit organisations and educational institutions.
- Level 3:
- Stands are reserved exclusively for companies with a “mobility” theme.
- Level 2 & Level 4:
- Free to book for all exhibitors without restrictions.
2. image maps for stand booking
- Each level has its own image map graphic that visualises the stand plan.
- Colour coding of the stands:
- Green: Free stands that can be reserved.
- Yellow: Stands already reserved but not yet confirmed.
- Red: Booked and confirmed stands.
- Blue: Free stands that cannot be booked due to restrictions (e.g. level 1 or 3).
3. reservation of a stand
- Select the desired level and click on a green stand in the image map.
- The selected stand is automatically displayed in the “Your reservation” area.
- Note:
- Stands that do not comply with your company’s restrictions (e.g. level 1 for NGOs) cannot be booked.
4. add sub-exhibitors
- You can select and add a sub-exhibitor in the “Your reservation” area.
- Important:
- The sub-exhibitor must already be created as a company in the system.
- Sub-exhibitors cannot add themselves to a stand. Only the main exhibitor can do this.
5. finalisation of the reservation
- Once you have selected all the stands you want, go to the “Your Reservation” section and complete the booking:
- Check the box to confirm the terms and conditions.
- Click on the “Book now” button to complete the binding reservation.
- Important:
- Before the binding booking, the stand is only pre-reserved.
- This pre-reservation automatically expires after 48 hours if the exhibitor does not make a binding booking.
6. packages and catalogue entries
- Every booking includes:
- The Basic Online Package.
- A simple catalog entry.
- Changes:
- Both options can be customized elsewhere in the main menu:
- “Select packages”: Here you can book an extended online package.
- “Select product categories”: Here you can define the categories for your catalog entry.
Summary of the steps
- Select a level and use Imagemap to reserve a free green stand.
- Optional: Add sub-exhibitor (if the company has already been created in the system).
- Accept the conditions of participation and click on “Book now for a fee”.
- Optional: Make changes to online packages or catalogue entries via the main menu.
Please follow these steps to successfully complete your stand booking. If you need assistance, our support team is available at any time.
After your booking
Once you have finalised your booking, you will receive an automatic email with a clear list of all the booking details. This e-mail serves as confirmation and allows you to check your booking again.
Invoicing
Invoices are usually issued in two parts:
- Part 1: 50% of the total amount will be invoiced in January or before April.
- Part 2: The remaining 50% plus 100% of the additional services booked up to that point will be invoiced at the beginning of April.
New exhibitors receive a customised invoice tailored to their specific bookings.
Maintenance of your data
To ensure an optimal presentation of your exhibitor page on the SightCity website, you should make sure that your company data, product data and product categories are entered completely and correctly.
- Company data and product data can be changed at any time throughout the year. Changes are automatically updated on the website within 24 hours.
- Product categories must be confirmed after booking so that your products are correctly allocated and presented.
Regularly updating your data ensures that your company and your products are presented on the website in an appealing and correct manner.